Privacy Policy

Last updated: 23 June 2026

1. Introduction and Who We Are

Welcome to Astroneo ("we", "our", or "us"). Astroneo is a free astronomy exploration platform accessible at astroneo.space. We are committed to protecting your privacy and handling your personal data in a transparent, responsible manner in compliance with the General Data Protection Regulation (GDPR), the UK GDPR, and other applicable privacy laws.

This Privacy Policy explains what personal data we collect when you use our website and services, why we collect it, how we use it, and what rights you have over your data. If you have questions about this policy, please contact us at contact@asenra.in.

2. Data We Collect

We collect different types of personal data depending on how you interact with our platform:

2a. Account Data

When you create an account on Astroneo (via email/password or Google Sign-In), we collect your email address, display name, and profile photo (if provided by Google). This data is stored securely in our Firebase Authentication system provided by Google LLC.

2b. Usage Data

We automatically collect information about how you interact with our website, including pages visited, features used (e.g., star searches, sky map usage), time spent on pages, referring URLs, browser type and version, operating system, and device type. This data is collected through Google Analytics 4 and is used solely to improve the platform.

2c. Location Data

Our Sky Map feature requests access to your device's GPS location to display accurate real-time star positions. Location data is processed entirely on your device and is never transmitted to or stored on our servers. You may deny location access at any time through your browser settings; the Sky Map will default to a manual coordinate entry mode.

2d. Communication Data

If you contact us by email, we retain your name, email address, and the content of your message in order to respond to your enquiry. We do not add you to any mailing list without your explicit consent.

3. How We Use Your Data

We use collected data for the following purposes:

• Service Delivery: To provide, maintain, and improve Astroneo's features and services.
• Authentication: To verify your identity and manage your user account securely.
• Analytics: To understand how users interact with our platform and identify areas for improvement (aggregated, anonymised data only).
• Communication: To respond to your support requests, feedback, or enquiries.
• Legal Compliance: To comply with applicable laws and regulations, and to enforce our Terms of Service.

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:

• Contract: Processing necessary to provide the services you have signed up for.
• Legitimate Interests: Analytics and platform improvement activities.
• Consent: Where you have explicitly consented (e.g., cookie consent, location access).
• Legal Obligation: Where we are required to process data to comply with a legal obligation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your browser. We use:

• Essential Cookies: Required for the website to function (e.g., authentication session cookies).
• Analytics Cookies: Google Analytics 4 cookies that help us understand site traffic and usage patterns.
• Advertising Cookies: Google AdSense may place cookies to serve relevant advertisements. These cookies track browsing behaviour across sites.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Disabling analytics or advertising cookies will not affect your ability to use Astroneo's core features.

6. Third-Party Services

We use the following third-party services which may process your data:

• Firebase (Google LLC): Authentication and database services.
• Google Analytics 4: Website analytics.
• Google AdSense: Advertising platform (where displayed).
• Vercel: Website hosting and deployment.
• Google Gemini AI: Powers our AstroBot AI assistant. Chat messages are processed by Google's AI infrastructure.

Each of these services operates under their own Privacy Policies. We encourage you to review them if you have specific concerns about how they handle your data.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain certain data for legal or regulatory purposes. Analytics data is retained for 26 months in accordance with Google Analytics default settings.

8. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS/TLS), secure cloud infrastructure (Firebase, Vercel), and restricted access to production systems. However, no method of data transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Astroneo account.

9. Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate personal data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data.
• Right to Restriction: You can request that we restrict processing of your data in certain circumstances.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to processing of your personal data for direct marketing or legitimate interest purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at contact@asenra.in. We will respond within 30 days. You also have the right to lodge a complaint with a supervisory authority (e.g., the ICO in the UK, or your national data protection authority in the EU).

10. Children's Privacy

Astroneo is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately at contact@asenra.in and we will take steps to delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of Astroneo after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: